Solutions Engineer - Japan

Location: Hybrid or remote in Tokyo, Japan. Applicants must hold valid working rights in Japan. Visa sponsorship is not available.

Annual on-target earnings: JPY 16,000,0000–JPY 20,000,000, consisting of base salary and variable incentive compensation.

Company

hirify.global provides a unified IT operations platform for endpoint management, patching, backup, and remote access, serving customers across more than 140 countries.

What you will do

• Own the technical pre-sales cycle for enterprise and mid-market accounts in Japan, including discovery, demonstrations, architecture design, and proof-of-concept work.
• Partner with Account Executives and Partner Managers to align solutions with customer goals and deal strategy.
• Guide evaluations, implementation planning, and best practices to accelerate customer adoption and time-to-value.
• Collaborate with Customer Success and onboarding teams to support long-term outcomes.
• Support RFP/RFI technical validation and contribute to proposals.
• Build reusable demo environments, playbooks, technical content, and customer feedback loops while representing hirify.global at events and partner engagements.

Requirements

• 5+ years of experience in Solutions Engineering, Sales Engineering, or technical consulting.
• Strong Windows expertise, including registry, services, and performance troubleshooting.
• Working knowledge of Linux and/or macOS and solid networking fundamentals, including DNS, VPNs, firewalls, and endpoint security.
• Experience with endpoint management, RMM tools, ITSM platforms, or complex IT environments.
• Strong communication and problem-solving skills, with the ability to work with technical stakeholders and senior decision-makers.
• Native Japanese speaker with business-level English proficiency; valid working rights in Japan required.

Nice to have

• Familiarity with scripting, such as PowerShell.
• Experience with Salesforce, Jira, or similar platforms.
• Bachelor’s degree.

Culture & Benefits

• Full-time remote work with flexibility to accommodate individual needs.
• Collaborative, kind, and curious working environment.
• Opportunities for growth and advancement.
• Access to a training platform for professional development.
• Collaboration with an international workforce and competitive compensation.