Clinic Coordinator - Mon-Fri 10:30am-7pm

Location: 450 Brookline Ave, Boston, MA 02215; 100% onsite

Salary: $45,500–$54,400 per year

Company

hirify.global advances cancer research and provides patient care, education, and public health programs.

What you will do

• Schedule complex oncology appointments across disciplines and monitor scheduling reports for accuracy and resource utilization.
• Coordinate patient check-in and check-out, telephone triage, patient identification, paperwork, verbal orders, and complex schedules.
• Communicate with patients, families, providers, leadership, and cross-functional teams while explaining complex information in patient-friendly terms.
• Provide customer service, respond to patient and provider requests, and de-escalate grievances when necessary.
• Recognize emergencies and respond according to standard operating procedures.
• Complete registration processes, support quality improvement initiatives, and maintain clinic technology including Epic, RTLS, Outlook, and patient-use iPads.

Requirements

• High school diploma required; bachelor's degree preferred.
• Proficiency with technology and complex computer systems.
• Excellent verbal and written communication, organizational, problem-solving, and critical-thinking skills.
• Ability to multitask, adapt to changing conditions, take on additional responsibilities, and work effectively as part of a team.
• Ability to maintain patient confidentiality and comply with HIPAA and institutional policies.
• Patient contact is required in person, by telephone, written letter, or email.

Culture & Benefits

• Mission-driven environment focused on cancer research, patient care, education, and public health.
• Inclusive, diverse, and equitable workplace committed to compassionate care.
• Opportunity to work with Harvard Medical School-affiliated hospitals and other healthcare partners.
• Training and competency completion are part of the role.