Patient Services Coordinator Sr. (Medical Oncology)

Location: Onsite at the medical oncology clinic in Lakeway, Texas; listed conditions location is Austin, Texas. Full-time, Monday–Friday, 8:30 a.m.–5:00 p.m.

Company

hirify.global and Texas Oncology provide community-based, evidence-based cancer care through a large network of oncology providers and clinics, supported by McKesson.

What you will do

• Greet patients, visitors, and family members and check patients in for appointments.
• Provide, review, collect, and file patient forms while updating demographic and insurance information.
• Collect co-pays and outstanding balances, issue receipts, and complete patient checkout.
• Schedule, reschedule, and document appointments, cancellations, and missed visits.
• Answer and route calls, relay accurate messages, and coordinate communication with clinical staff.
• Maintain patient records, forms, supplies, and an orderly clinic lobby while following confidentiality requirements.

Requirements

• High school diploma or equivalent required.
• Computer proficiency and experience with Microsoft Outlook, Word, and Excel required.
• For Level 2: at least 18 months of front medical office receptionist experience with insurance forms and scheduling software.
• For the Senior level: at least 5 years of front medical office receptionist experience with insurance forms and scheduling software.
• Successful completion of required e-learning courses within 90 days of starting the position.
• Ability to work onsite in the clinic, interact frequently with patients and staff, and occasionally lift or move up to 30 pounds.

Nice to have

• Receptionist or office experience for Level 1.
• Knowledge of the practice’s personnel, daily routines, and scheduling procedures.

Culture & Benefits

• Supportive, collaborative, patient-centered clinic environment.
• Focus on professionalism, compassionate service, and excellence in patient care.
• Reasonable accommodations available for qualified individuals with disabilities.