AIx Field Service Engineer

Location: Bernin, France; ideally based in Grenoble, France, with presence at the Grenoble site required for at least 50% of working time. Travel required 20% of the time.

Salary: €44,000–€60,500 per year

Company

hirify.global develops materials science, engineering, and equipment solutions for semiconductor chips and advanced displays.

What you will do

• Identify improvement opportunities for digital tools and drive continual improvement.
• Serve as the main point of contact for customer-site digital tools and related issues with headquarters.
• Support complex problems by using multiple information sources and data analytics.
• Manage model propagation and dashboard configuration while monitoring short- and long-term signal trends.
• Explain complex or sensitive problems, build consensus with customers and internal teams, and mentor others on troubleshooting methodologies.
• Learn and apply new tools, processes, and BKM modeling techniques.

Requirements

• Literacy in tool signals, systems, processes, statistics, and computer systems.
• Ability to analyze possible solutions using technical experience, judgment, and precedents.
• Ability to explain complex information clearly.
• Strong interpersonal and customer relationship skills.
• Ability to work effectively with geographically and culturally diverse teams.
• Agility, curiosity, open-mindedness, and the ability to drive change.

Culture & Benefits

• Supportive environment focused on learning, development, and career growth.
• Health and wellbeing programs with support for professional and personal development.
• Comprehensive benefits package.
• Potential eligibility for bonus and stock award programs, where applicable.
• Regular collaboration between Europe-based field service teams and the headquarters Digital Tools Enablement organization.