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12 дней назад

Manager Generator Services

110 400 - 150 700$
Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
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TL;DR
Manager Generator Services (Industrial Power Systems): Managing field service operations, technician performance, generator certifications, customer support, and service delivery for Generac generator systems with an accent on technical troubleshooting, safety compliance, and operational performance. Focus on coordinating complex repairs and commissioning, resolving warranty and customer escalations, and improving service workflows, KPIs, and resource allocation.

Location: Bohemia, New York, United States; office environment with field work and occasional travel.

Target base compensation: $110,400–$150,700 per year, plus eligibility for short-term and long-term incentive compensation.

Company

Energy Systems is a full-service hirify.global industrial distributor providing power equipment sales, service, rentals, and related solutions.

What you will do

  • Manage Field Supervisors and technicians through coaching, mentoring, certification oversight, and performance management.
  • Coordinate technician schedules, resources, parts, vendors, and service workflows to meet customer demands and complete work on time and within budget.
  • Provide technical leadership for generator commissioning, troubleshooting, repairs, warranty issues, and major projects.
  • Lead root cause analysis and corrective actions for recurring technical problems.
  • Monitor revenue, invoicing, KPIs, gross profit goals, timecards, PTO, fleet matters, and department operations.
  • Coordinate with sales, fabrication, parts, Environmental Health & Safety, contractors, engineers, and customers.

Requirements

  • Bachelor’s degree in management or business, or equivalent experience.
  • Valid driver’s license.
  • 3–5 years of operations oversight experience in a commercial service or related operation.
  • Strong technical knowledge of diesel, natural gas, and propane generator systems.
  • Basic electrical theory and troubleshooting skills, with the ability to read technical manuals, schematics, and wiring diagrams.
  • Leadership, team management, organization, problem-solving, communication, customer service, and Microsoft Office skills.

Nice to have

  • 7+ years of operations oversight experience and 5+ years managing field service personnel.
  • 5–7 years in generator service, electrical contracting, or industrial power systems.
  • Experience in a union shop.
  • Knowledge of NFPA codes, NEC, EPA regulations, complex generator controls, paralleling systems, ATS control logic, remote monitoring, and IoT platforms.
  • Experience with service process improvement, KPIs, budgeting, profit and loss, resource planning, conflict resolution, FieldServio, and customer retention.

Culture & Benefits

  • Full-time employment in an office environment that includes field work.
  • Work involves regular standing and walking, computer-based work, occasional lifting of up to 25 pounds, and occasional travel.
  • Compensation is determined by experience, skills, certifications, and geographic location.
  • Equal opportunity employment practices apply.

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