Business Development Programming & Training Manager

Location: Hybrid, three days per week in the Boston, New York, Philadelphia, or Washington, DC office; frequent business travel required

Salary ranges: $114,200–$182,750 for Boston; $124,200–$198,600 for New York; $119,200–$190,675 for Washington, DC

Company

Global law firm with offices across North America, Asia, Europe, and the Middle East.

What you will do

• Lead firmwide business development programming, including the Exceptional Client Service program.
• Create and refine training content, resource materials, proposals, program outlines, and communications.
• Design and deliver business development training sessions and workshops in virtual and in-person formats.
• Build and maintain an intranet-based platform for on-demand training resources.
• Develop videos and multimedia resources for approved business development topics.
• Track participation, attendance, program performance, timelines, and deliverables across multiple projects.

Requirements

• 7 years of progressively responsible related professional experience.
• 5 years of project management experience with mid- to large-scale projects.
• At least 1 year of customer service or client relations experience.
• Strong strategic thinking, organization, analytical, problem-solving, executive communication, and presentation skills.
• Experience working across multiple business units and functional teams in a highly matrixed environment.
• Ability to work independently, manage competing deadlines, handle sensitive information, and translate data insights into actionable strategies.

Culture & Benefits

• Collaborative, forward-thinking environment focused on creativity, responsiveness, and client service.
• Hybrid working arrangement with regular in-office collaboration.
• Medical, financial, and other benefits, including 401(k) eligibility.
• Paid vacation, sick time, and parental leave may be included in the benefits package.
• Occasional evening and non-standard-hours work is expected.