2 дня назад
Work Management Specialist I or Work Management Specialist II
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Work Management Specialist I or Work Management Specialist II (Power Grid Operations): Providing administrative, data entry, customer service, work order, payroll, and reliability support for Distribution and Power Grid Operations with an accent on accurate scheduling, cost management, and storm restoration. Focus on reconciling field construction records, resolving customer and work order issues, supporting emergency restoration, and maintaining accurate operational reporting.
Location: DeLand, Florida, United States. Hybrid work is performed remotely and onsite after a 90-day onboarding period; candidates should live within a reasonable commute to a facility. Travel: 5–15%.
Company
provides energy and power grid services supporting millions of customers.
What you will do
- Provide administrative, data entry, and customer service support to Power Grid Operations and multiple managers.
- Coordinate work scheduling, monitor reports, communicate job status, and support customer issue resolution.
- Create and reconcile work orders, including materials, labor, equipment, payroll, and construction close-out data.
- Support reliability programs, emergency storm restoration, safety initiatives, and continuous improvement.
- Prepare correspondence, reports, presentations, and operational updates using software applications.
Requirements
- Work Management Specialist I: high school diploma or GED.
- Work Management Specialist II: high school diploma or GED plus at least one year of related work experience.
- Ability to provide administrative support, prioritize competing tasks, communicate effectively, and resolve problems independently.
- Ability to work normal schedules and provide extended in-person or after-hours emergency storm restoration support when required.
- Must be able to work lawfully in the United States without employment-based immigration sponsorship now or in the future.
Nice to have
- Knowledge of SAP, MAXIMO, Microsoft Office, Power Grid Operations, distribution processes, local ordinances, permits, and inspections.
- Previous customer service experience and knowledge of applications used in Distribution, Customer Experience & Services.
Culture & Benefits
- Friendly work environment with opportunities for growth, development, and recognition.
- Competitive pay and benefits.
- Hybrid mobility classification combining remote and onsite work after onboarding.
- Participation in safety meetings, corporate initiatives, and continuous learning.
- No relocation assistance is provided.
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