Application Analyst II (Microsoft 365)

Location: Boston, Massachusetts, United States; remote work with occasional onsite attendance

Salary: $90,900–$101,800 per year

Company

hirify.global is a cancer research and patient care organization focused on advancing treatment, education, and public health.

What you will do

• Own complex application features and modules across design, configuration, testing, deployment, and support.
• Gather business requirements, create functional specifications, and design workflow and process improvements.
• Build and administer low-code and no-code solutions using collaboration and productivity platforms.
• Develop test plans, coordinate UAT, and validate integrations, data flows, and production readiness.
• Manage ServiceNow queues, break/fix support, access requests, incidents, releases, and user assistance.
• Provide training and documentation, collaborate with vendors and cross-functional teams, and mentor junior analysts.

Requirements

• At least 4 years of IT experience supporting business or clinical systems applications.
• High school diploma, GED, or equivalent required.
• Experience gathering requirements, documenting workflows, coordinating UAT, and configuring applications.
• Proficiency with Microsoft 365 and common productivity tools, including SharePoint, Teams, Forms, and Power Apps.
• Understanding of SDLC, ITIL, integrations, data mapping, and log or trace analysis.
• Strong communication skills and the ability to manage multiple assignments with minimal guidance.

Nice to have

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Experience supporting business or clinical applications in a healthcare environment.
• Experience with Quickbase, Smartsheet, Dropbox, SurveyMonkey, Panopto, or LinkedIn Learning.

Culture & Benefits

• Hybrid work arrangement with remote work and occasional onsite attendance.
• Inclusive and equitable environment supporting patients, families, and staff.
• Role funding is confirmed through September 2028, with potential for extension.
• Work within a cancer research and patient care organization affiliated with Harvard Medical School hospitals.