Training Instructor I (Branch Operations) (Banking)

Location: Hybrid in Sandy Springs, Georgia, United States, with extensive travel including overseas

Salary: $24.24–$30.29 per hour

Company

hirify.global provides financial services through a mission-focused, employee-oriented organization.

What you will do

• Develop, coordinate, and deliver technical, soft-skill, skill-builder, member-service, and ad hoc training programs.
• Collaborate with instructional designers, product owners, operations teams, and other stakeholders to design courses and curricula.
• Facilitate classroom and virtual instructor-led training, manage participant registration and attendance, and support learning activities.
• Create training materials, facilitator guides, lesson plans, reference tools, and course content through production.
• Evaluate training effectiveness and trainee performance, provide feedback, and recommend program improvements.
• Analyze operational processes, identify training and organizational needs, and act as a subject matter expert on business functions, systems, policies, and procedures.

Requirements

• Exposure to classroom instruction or facilitation for individuals or groups.
• Ability to organize and present information clearly, communicate effectively, and speak professionally before groups.
• Research, analytical, problem-solving, organizational, planning, and time-management skills.
• Ability to translate processes and requirements into clear, understandable materials.
• Database, presentation, word-processing, and spreadsheet software skills.
• Ability to work with cross-functional teams, adapt to fluctuating workflow, and work occasional evenings or weekends.

Nice to have

• Bachelor's degree in education, business, communication, behavioral sciences, training development, or a related field, or equivalent training, education, and experience.
• Experience assessing organizational training needs and researching topics for course development.
• Familiarity with Navy Federal products, services, policies, operations, and objectives.
• Familiarity with banking and financial industry standards and practices.
• Valid passport and driver's license.

Culture & Benefits

• Full-time schedule, Monday through Friday, 8:00 AM–4:30 PM.
• Hybrid work arrangement with extensive domestic and overseas travel.
• Competitive pay and benefits.
• Culture focused on employee engagement, commitment, and appreciation.