7 дней назад
Training Specialist I
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Training Specialist I (Retail Banking Training): Delivering and coordinating classroom, virtual, one-to-one, and group training for retail banking associates with an accent on knowledge assessment, coaching, and learning program development. Focus on measuring training effectiveness, ensuring associate competency, and organizing role-specific knowledge transfer across a fast-paced banking environment.
Location: Little Rock, AR, United States; extensive classroom teaching and travel required.
Company
provides retail banking services and associated operational support.
What you will do
- Evaluate retail banking associates, identify knowledge gaps, and deliver one-to-one, virtual, and group training.
- Partner with the Learning Manager to support operational training needs and improve training procedures.
- Present learning materials to different audiences through instructor-led and virtual formats.
- Organize role-specific training sessions and ensure knowledge is transferred to all assigned associates.
- Monitor training effectiveness, attendance, competency requirements, and associate tracking documentation.
- Develop learning aids and support ongoing associate development.
Requirements
- 1–3 years of retail banking experience.
- Strong planning, organization, decision-making, time management, interpersonal, and communication skills.
- Ability to present effectively in one-to-one and small-group settings.
- Proficiency in Microsoft presentation software and knowledge of training and teaching methods.
- Ability to spend extensive time teaching in the classroom, travel extensively, and stand for long periods.
- A BS/BA degree from an accredited four-year college or university is preferred.
Culture & Benefits
- Fast-paced environment with frequent adaptation to change.
- Work focused on customer service, associate development, and business impact.
- Training delivery takes place across classroom, virtual, and group settings.
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