Associate Director, Leadership Excellence & Customer-Facing Skills (Biopharma)

Location: Cambridge, MA or Morristown, NJ; onsite role for U.S. and Puerto Rico residents

Salary: $133,500–$192,833 per year

Company

hirify.global is an R&D-driven, AI-powered biopharma company developing medicines and vaccines for immune challenges, rare diseases, blood disorders, cancers, and neurological disorders.

What you will do

• Develop leadership development and customer-facing skills solutions for leaders and individual contributors across General Medicines, Vaccines, and Specialty Care.
• Partner with senior leadership and business partners to identify, prioritize, and execute capability development initiatives.
• Design, revise, and implement training curricula based on business needs and changing market demands.
• Build partnerships across global and local functions to align strategy, manage change, and share best practices.
• Measure training impact with the Talent Acquisition leadership team and recommend improvements.
• Use AI technologies and supporting IT platforms to enhance learning experiences and prepare employees for future skills.

Requirements

• Bachelor’s degree.
• At least 5 years of relevant experience in the pharmaceutical or biotechnology industry, ideally including field sales, field leadership, Learning & Development, or Commercial Training.
• At least 2 years of experience as a first-line leader, preferably in pharmaceuticals.
• Experience leading national or home-office initiatives, preferably training programs, with 3+ years preferred.
• Expertise in leadership development, training design, needs analysis, adult learning, AI utilization, and measuring training effectiveness.
• Project management, strong facilitation and executive presence, strategic thinking, change leadership, and the ability to influence in a matrix environment.

Nice to have

• Experience deploying innovative learning solutions for large-scale audiences.
• Experience leading diverse teams across multiple functions and developing field sales talent.
• Experience with coaching, feedback, empowerment, performance-based development, quantitative analysis, and budget management.

Culture & Benefits

• Work across science, medicine, commercial operations, and corporate functions.
• Collaborate with leaders and partners across borders and functions.
• Access career development through stretch roles, cross-functional opportunities, and development programs.
• Contribute to an inclusive, high-performing environment focused on patients, communities, and sustainable progress.
• Eligible employees may participate in company benefit programs.