Supervisor of Mortgage Default Servicing

Location: Pittsburgh, PA; primary office at 626 Washington Place, Pittsburgh, Pennsylvania 15219. Candidates must be legally authorized to work in the U.S.; employment-based visa sponsorship is not available.

Company

hirify.global is a financial services organization with a Mortgage Administration business unit.

What you will do

• Manage delinquent real estate-secured loans, including collections, loss mitigation, foreclosure, and legal action.
• Lead staff assignments, account distribution, monthly account reviews, and quality and coverage monitoring.
• Review and approve complaints, affidavits, loss mitigation agreements, expenses, attorney referrals, and foreclosure bidding instructions.
• Manage complex distressed-loan accounts in collaboration with legal, compliance, risk, investor, and external partners.
• Oversee vendors, loss mitigation cases, investor reporting, and GSE expense reimbursements.
• Maintain policies and procedures, provide staff training, and support hiring, performance reviews, and department budgeting.

Requirements

• Bachelor’s degree, BA or BS.
• At least 5 years of related experience.
• Experience with collections, foreclosure, loss mitigation, default servicing, and GSE, FHLB, and investor loans.
• Knowledge of reporting, conveyance, reimbursements, and CFPB default servicing requirements.
• Excellent management, communication, organizational, analytical, and interpersonal skills.
• Basic MS Word and PowerPoint skills, intermediate MS Excel skills, and proficiency with personal computers and job-related software.

Culture & Benefits

• Full-time employment in the Mortgage Administration business unit.
• Responsibilities include managing and monitoring operational risk in accordance with the corporate risk management program.
• Compliance with regulatory laws, bank procedures, and applicable guidelines is required.
• Equal employment opportunity and a discrimination- and harassment-free workplace.