3 часа назад
Senior Product Analyst - Data & Integration (Salesforce)
112 400 - 149 800$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Product Analyst - Data & Integration (Salesforce): Connecting and governing customer and engagement data across Salesforce, Data360, Marketing Cloud, and custom platforms with an accent on enterprise data requirements, integration patterns, and AI-enabled capabilities. Focus on defining reusable integrations, translating business objectives into technical specifications, and enabling intelligent automation and predictive customer experiences.
Location: USA, California, Santa Ana; remote work welcome
Salary: $112,400–$149,800 annually
Company
is a title and settlement industry company focused on technology-enabled customer data, digital experiences, and intelligent customer engagement.
What you will do
- Partner with Sales, Marketing, Data Operations, Engineering, and Enterprise Data teams to define capabilities across Salesforce, Data360, Marketing Cloud, and custom platforms.
- Lead discovery sessions and define customer, engagement, operational, and behavioral data requirements.
- Translate business objectives into requirements, user stories, process flows, functional specifications, data mappings, and acceptance criteria.
- Define business logic, data rules, governance requirements, and integration patterns for capturing, transforming, activating, and sharing enterprise data.
- Collaborate with Engineering and Enterprise Data teams to design reusable integrations and improve platform interoperability.
- Support AI-enabled solutions, product roadmaps, automation, predictive insights, and agentic customer experiences.
Requirements
- Bachelor’s degree in Business, Information Systems, Computer Science, Data Analytics, or a related discipline, or equivalent experience.
- 5+ years of experience in business analysis, product analysis, or solution analysis within Salesforce or enterprise CRM ecosystems.
- Experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Data360, and customer data platforms such as Segment.
- Strong understanding of enterprise customer data, data integration, identity resolution, APIs, event-driven architectures, and modern integration patterns.
- Experience with requirements gathering, business process analysis, stakeholder facilitation, process modeling, user stories, data governance, and data quality.
- Ability to work remotely within the United States and collaborate across business and technical teams.
Nice to have
- Salesforce Business Analyst or Salesforce Administrator Certification.
- Salesforce Data Cloud (Data360) Consultant Certification.
- Salesforce Agentforce Certification.
- Experience supporting enterprise AI initiatives, intelligent automation, customer data activation, MuleSoft, or enterprise integration platforms.
Culture & Benefits
- Inclusive, people-first workplace that supports individuality and collaboration.
- Medical, dental, and vision coverage, based on eligibility.
- 401(k), PTO, and paid sick leave.
- Employee stock purchase plan and additional employee benefits.
- Remote work is welcome for this role.
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