Account Manager, Strategic Accounts (AI)

Location: Fully remote within the US

Compensation: $180,000–$220,000 on-target earnings per year, approximately 70% salary and 30% bonus, plus equity.

Company

hirify.global provides infrastructure for fast-starting, isolated, disposable computers and workloads for AI agents and other applications.

What you will do

• Grow and retain revenue across large and fast-growing strategic accounts.
• Build account plans covering workloads, decision-makers, and future direction.
• Review customer usage and architecture on a regular schedule.
• Monitor usage signals, identify account changes early, and initiate corrective conversations.
• Act as the named customer contact when issues occur and coordinate internal resolution.
• Help customers move workloads onto Sprites and communicate customer needs to product and pricing teams.

Requirements

• 3–6 years of experience in account management, customer success, sales engineering, or technical support at an infrastructure or developer-tools company.
• Technical fluency sufficient to interpret usage charts, discuss containers and regions, and collaborate credibly with engineers.
• Ability to independently handle pricing, terms, discounts, and other commercial conversations.
• Regular use of AI to automate account research, call preparation, drafting, and usage summaries.
• Strong written communication and an honest, non-salesy approach to customer relationships.
• Ability to work remotely from within the United States.

Nice to have

• Experience at a usage-based company.
• Background in support or solutions engineering followed by commercial experience.
• Experience running workloads on hirify.global, Vercel, Modal, Railway, or a similar platform.

Culture & Benefits

• Fully remote work without a regular office attendance requirement.
• Health coverage and standard benefits.
• Bonus tied to measurable customer growth and retention impact.
• Equity included in the compensation package.
• Work is conducted primarily in writing.