Associate Order Processor II

Location: Onsite in Idaho Falls, Idaho, USA

Salary: $14.46–$19.28 per hour

Company

hirify.global provides mortgage and real estate document solutions that help lenders originate, close, and service quality loans.

What you will do

• Process and manage customer orders and real estate documents from receipt through completion.
• Research property records and related information through county recorder websites and online resources.
• Prepare, review, scan, organize, and maintain documents and electronic records.
• Submit documents to county recording offices electronically or by mail and monitor their status.
• Identify discrepancies in deeds, lien releases, judgments, payoffs, and subordinations, then research and resolve issues.
• Communicate with customers, county offices, teammates, and other groups while tracking deadlines and preparing routine reports.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience in customer service, administrative support, banking, insurance, document processing, operations, records management, or a related environment.
• Strong attention to detail, organization, written and verbal communication, and customer-service skills.
• Computer proficiency, including Microsoft Office, and the ability to learn new systems.
• Ability to research information, identify discrepancies, solve problems, follow written procedures, and manage multiple priorities.
• Ability to work independently and collaboratively; occasional lifting and carrying of up to 15 pounds may be required.

Culture & Benefits

• Inclusive, people-first workplace that supports individuality and collaboration.
• Eligible employees may receive medical, dental, and vision coverage.
• 401(k), paid time off, and paid sick leave may be available based on eligibility.
• Additional benefits include an employee stock purchase plan and other company benefits.