Patient Access Specialist (Healthcare)

Location: Onsite at Ardent - UKH St. Francis in Topeka, Kansas; candidates must reside and be authorized to work within the United States. Schedule: day shift, Monday through Friday from 9:00 AM to 6:30 PM or 6:00 AM to 6:30 PM, with rotation and alternate weekends.

Salary: $17.00–$18.15 per hour, based on experience.

Company

hirify.global provides technology-enabled revenue cycle management solutions and point solutions for hospitals, health systems, and affiliated physician groups.

What you will do

• Perform admitting and pre-registration duties for hospital patients.
• Assign accurate medical record numbers, process physician orders, collect insurance and demographic information, and provide patient instructions.
• Complete insurance eligibility verification, select plan codes, enter benefit data, and support point-of-service collections and clean claims.
• Screen medical necessity using ABN software and distribute required Medicare, Tricare, observation, consent, and patient education forms.
• Operate the hospital telephone switchboard and provide compassionate customer service.
• Audit patient accounts, correct documentation issues, and provide statistical reporting to Patient Access leadership.

Requirements

• High school diploma or GED.
• At least 1 year of customer service experience.
• CRCR certification required within 6 months of hire; certification is company-paid.
• Ability to work onsite in Topeka, Kansas, including rotating schedules and alternate weekends.
• Must reside and be authorized to work within the United States.
• Openness to innovation, including the use of AI to improve processes and patient experiences.

Culture & Benefits

• Comprehensive healthcare, time off, retirement, and well-being benefits.
• Paid professional certification and tuition reimbursement.
• Quarterly and annual incentive programs.
• Culture focused on collaboration, growth, innovation, customer service, and work-life flexibility.