Bilingual Account Manager (Mandarin/English) (Semiconductor Industry)

Location: Phoenix, AZ, United States. Primarily office- and project-support based; occasional travel to customer locations, vendor facilities, or project sites may be required.

Company

hirify.global supports semiconductor, high-tech manufacturing, cleanroom, and mission-critical facility projects with turnkey facility integration solutions.

What you will do

• Manage assigned customer accounts and serve as the primary business contact.
• Build long-term customer relationships, conduct account reviews, and identify retention and growth opportunities.
• Coordinate quotations, proposals, vendor pricing, availability, lead times, and delivery options.
• Oversee customer orders from initial request through procurement, delivery, and issue resolution.
• Coordinate with Procurement, Project Management, Operations, Warehouse, Finance, vendors, and leadership.
• Track account activity, forecasts, open orders, project requirements, risks, and commercial opportunities.

Requirements

• Three or more years of experience in account management, customer relationship management, business development, sales support, procurement, supply chain, or a related field.
• Strong communication, presentation, negotiation, relationship-building, organization, and problem-solving skills.
• Ability to manage multiple account priorities, prepare quotations and proposals, and maintain accurate customer and order records.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Ability to work independently and collaborate with cross-functional teams in a fast-paced, project-driven environment.
• Successful completion of a background check and drug screen.

Nice to have

• Experience in semiconductor, engineering, construction, manufacturing, cleanroom, or high-tech facility industries.
• Experience with B2B accounts, pricing analysis, purchase orders, vendor coordination, and order fulfillment.
• Experience with ERP, CRM, procurement, or order-management systems.
• Mandarin Chinese communication skills; bilingual English and Mandarin is a plus but not required.

Culture & Benefits

• Cross-functional collaboration with customers, vendors, project teams, procurement, operations, warehouse, finance, and leadership.
• 100% employer-paid medical, dental, vision, life, and short-term disability insurance for the employee.
• Paid time off, paid sick leave, and paid holidays.
• 401(k) plan.