Inside Sales, East

Location: Fully remote; role aligned with the East Coast regional portfolio in the United States

Salary: $65,000 base salary + $78,000 OTE annually

Company

hirify.global provides an operations and technology platform for more than 20,000 independent coffee shops, cafes, and other food establishments, including ordering, supplies, equipment financing, and insurance access.

What you will do

• Own cross-sell and category-penetration performance for an assigned portfolio of existing single-location accounts.
• Identify product and category gaps and run targeted, proactive campaigns through phone, email, in-app, and SMS channels.
• Sell pallet-quantity orders to out-of-radius and pickup-only customers by sizing profitable freight orders and establishing repeat ordering cadences.
• Recommend offers with account margin in mind and use CRM and reporting tools to prioritize outreach.
• Coordinate account ownership with Market Managers and Market Operations as customers move between remote and field coverage.
• Share recurring customer feedback and adoption barriers with Marketing and Category teams while tracking category adoption, NPS, and revenue growth.

Requirements

• 2–4 years of experience in inside sales, account management, or customer success for a distributed account base.
• Experience or familiarity with distribution, foodservice, CPG, subscription, or technology-enabled services.
• Ability to run a proactive, remote-first selling motion and communicate effectively through phone, email, and digital channels.
• Fluency with CRM tools such as HubSpot and dashboards such as Looker or similar.
• Consultative approach focused on recommending solutions that fit the account and protect hirify.global's margin.

Nice to have

• Experience in coffee, beverage, or independent and small-business retail distribution.
• Experience building a newly formed or early-stage sales function.

Culture & Benefits

• Fully remote, digital-first work with very few to no in-person visits.
• Opportunity to establish a new sales function as one of its first two members, reporting directly to the Chief Revenue Officer.
• Healthcare benefits, competitive compensation, and equity opportunity.
• Growth opportunities in a fast-paced environment.