Digital Content Editor (CMS)

Location: Onsite in Washington, DC, United States; Monday–Friday during standard business hours, 40 hours per week.

Company

Supports the U.S. House of Representatives, the Office of the Chief Administrative Officer, and Customer Experience initiatives through digital service and intranet projects.

What you will do

• Create, edit, revise, and maintain content for the HouseNet intranet and other digital service portals.
• Write customer communications, project documentation, and clear content covering financial services, information technology, legislative services, and other topics.
• Collaborate with content leads, product managers, developers, designers, communications specialists, subject matter experts, and service providers.
• Apply content style guidelines and service model standards to rewritten web pages.
• Track assignments and deadlines in ClickUp while participating in Agile product development activities.
• Review peer content as a quality assurance editor and support special projects for CAO Service Design and Customer Experience initiatives.

Requirements

• Bachelor’s degree plus 3 years of relevant experience, or 4–5 years of relevant experience in web content writing, editing, content management, or digital editing.
• Experience with large enterprise content management systems such as Drupal, Joomla, WordPress, or SharePoint.
• Experience working on product development teams with developers, designers, stakeholders, and business owners.
• Experience with waterfall-to-Agile/Scrum methodologies, project management software, project documentation, and deadline management.
• Excellent written and verbal communication skills, with the ability to communicate with technical and non-technical colleagues and leaders.
• Proficiency with Microsoft Office 365, including Teams and SharePoint, plus experience in web design, information architecture, UX, or UI design.

Culture & Benefits

• Collaborative, multidisciplinary environment involving customer experience, communications, technology, and business teams.
• Work may involve both team-based and autonomous responsibilities.
• Health, dental, and vision insurance.
• Paid time off, paid federal holidays, 401(k), and life insurance.