4 часа назад
Resident Maintenance Supervisor (Property Management)
63 909 - 79 864$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Resident Maintenance Supervisor (Property Management): Managing maintenance coordination teams and overseeing service completion for residential properties in an assigned territory with an accent on team leadership, scheduling coverage, vendor bids, and resident satisfaction. Focus on coaching performance, resolving escalations, coordinating cross-departmental service delivery, and maintaining operational coverage, including weekends when needed.
Location: Phoenix, AZ, United States
Salary: $63,909–$79,864 annually, plus eligibility for quarterly bonus payments.
Company
is a single-family rental company and homebuilder providing professional leasing, property management, and maintenance support.
What you will do
- Manage Field Schedulers and Resident Maintenance Specialists, including hiring and onboarding.
- Ensure appropriate team scheduling and coverage to meet operational needs.
- Monitor daily, weekly, and monthly metrics and provide individual and team coaching.
- Review vendor bids and ensure maintenance work meets company and property requirements.
- Resolve maintenance issues and escalations while ensuring work orders are completed promptly and satisfactorily.
- Lead operational meetings and collaborate with other departments to complete service needs across the assigned territory.
Requirements
- Bachelor’s degree or five years of progressive responsibility in a maintenance or call center environment preferred.
- Experience leading teams is required.
- Understanding of construction, maintenance, or property management is essential.
- Scheduling or dispatching experience is highly desirable.
- Proficiency in MS Office, with strong planning, organization, negotiation, leadership, communication, and presentation skills.
- Willingness to work weekends when required.
Culture & Benefits
- Medical, dental, and vision insurance options.
- Flexible spending accounts, health savings accounts, and dependent savings accounts.
- 401(k) with company matching contributions and an employee stock purchase plan.
- Tuition reimbursement program.
- Nine paid holidays annually and accrued paid time off of up to 120 hours per year.
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