Quality Improvement Lead (Mental Health)

Location: Remote, United States

Annual base salary: $133,000–$148,000, with potential discretionary bonuses.

Company

hirify.global provides evidence-based mental health care through employer, health plan, and partner relationships, including its AI-powered Lyra Empower platform.

What you will do

• Lead behavioral health performance improvement activities, track trends and incidents, and conduct root cause analyses.
• Drive continuous survey readiness, mock surveys, tracer methodology, and implementation of regulatory and accreditation requirements.
• Conduct clinical chart audits covering assessments, treatment plans, medical necessity, discharge planning, and documentation risks.
• Track quality metrics, support OPPE and FPPE processes, and develop dashboards and reports for leadership.
• Educate staff on documentation, risk assessment, incident reporting, and quality improvement processes.
• Coordinate quality improvement committees, investigations, corrective actions, clinical audits, and resolution of quality-of-care complaints.

Requirements

• Master’s or doctoral degree in a behavioral health clinical track, such as LCSW, LMHC, LPC, MSW, LMFT, Ph.D., or Psy.D.
• Current unrestricted license to practice within the United States.
• At least 3 years of experience in behavioral health, quality improvement, or compliance, including chart audits, incident reviews, and regulatory surveys.
• Strong knowledge of behavioral health workflows, clinical documentation, regulatory compliance, and patient confidentiality.
• Knowledge of PDSA, Lean, or Six Sigma performance improvement methodologies.
• Data analysis, multidisciplinary collaboration, and practice-change leadership skills.

Culture & Benefits

• Fully remote work environment supporting virtual healthcare delivery.
• Medical, dental, vision, FSA/HSA, life, and disability insurance coverage.
• Coaching and therapy services, equity through discretionary restricted stock units, and a monthly technology allowance.
• Paid vacation, sick days, company holidays, and parental leave.
• 401(k) with up to 3% matching and well-being activities.