Client Services Account Manager (Electric Energy)

Location: Taylor, TX, United States

Salary: $83,000–$114,000 per year

Company

hirify.global supports the Texas power grid and wholesale electricity market.

What you will do

• Serve as the primary point of contact for assigned current and prospective market participants.
• Manage business relationships and facilitate registration and qualification processes.
• Resolve operational inquiries, issues, and disputes accurately and within established processes.
• Coordinate communication between market participants and internal hirify.global departments.
• Develop account plans, support market education and training, and represent hirify.global in stakeholder forums.
• Participate in projects and process-improvement initiatives addressing market-participant business issues.

Requirements

• At least 2 years of industry or job-related experience, preferably in the electric energy or electric utility industry.
• Understanding of competitive electric markets and interconnected transmission and distribution system operations.
• Bachelor's degree in engineering, finance, business, computer science, or a related field, or equivalent experience.
• Experience with customer service, collaboration, multitasking, or mission-critical data processing is preferred.

Culture & Benefits

• Collaborative work environment focused on building the future of the Texas power grid and wholesale market.
• Opportunities to learn new skills and grow professionally.
• Work guided by accountability, leadership, innovation, trust, expertise, inclusion, and diversity.