Key Account Manager (Energy)

Location: Orange, Connecticut, United States; office-based

Salary: $116,640–$145,800 per year, depending on experience and location

Company

hirify.global, through The United Illuminating Company, provides natural gas and electric utility services.

What you will do

• Manage a portfolio of major and politically sensitive commercial, industrial, and municipal customers.
• Advise customers on account management, collections, products, services, utility issues, and large projects.
• Promote natural gas, electricity, company programs, projects, and emerging technologies such as batteries and microgrids.
• Provide technical support, analyze load data, and interpret company policies and tariffs.
• Lead customer and internal projects, contract negotiations, and agreements from initiation through execution.
• Support emergency restoration efforts and ensure policy, safety, and regulatory compliance.

Requirements

• At least 10 years of directly related technical utility experience involving business customer interaction; an MBA is a plus.
• Professional executive-level account or portfolio management experience with challenging customer situations.
• Strong communication, influencing, customer service, public speaking, decision-making, and contract negotiation skills.
• Working knowledge of company tariffs and strong technical aptitude, including the ability to apply mathematical and technical knowledge to complex problems.
• Fluency in SAP and Microsoft Office applications.
• Ability to work independently and collaboratively, lead complex projects, and meet targets and tight deadlines.

Nice to have

• Bachelor’s degree in Engineering, Marketing, Mathematics, or an equivalent field.
• Master of Business Administration.

Culture & Benefits

• Competitive benefits and performance-based bonuses.
• 12% 401(k) match.
• Health, dental, and vision insurance.
• Tuition reimbursement and professional development opportunities.
• Career advancement pathways.
• Employees may be assigned emergency restoration and, where applicable, NERC compliance responsibilities outside regular duties.