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9 дней назад

Installation Manager

65 000 - 75 000$
Формат работы
onsite
Тип работы
fulltime
Грейд
lead
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Installation Manager (Home Improvement): Leading field installation operations in the Washington, DC and DMV area with an accent on installer development, scheduling, fleet readiness, and quality standards. Focus on resolving escalated customer issues, optimizing staffing and resources, and improving installation performance and satisfaction.

Location: Washington, DC; Landover, MD / DMV Area

Salary: $65,000–$75,000 per year

Company

hirify.global is a growing home improvement company operating Closet America's installation business.

What you will do

  • Lead, coach, and develop a team of installation professionals.
  • Oversee daily installation schedules, staffing, job assignments, and operational execution.
  • Ensure installations are completed safely, efficiently, and according to company standards.
  • Monitor quality, productivity, completion rates, performance metrics, and customer satisfaction.
  • Resolve escalated installation and customer issues while partnering with Customer Service and Operations.
  • Conduct ride-alongs and quality audits, manage installer payroll and bonuses, oversee fleet maintenance, and identify training needs.

Requirements

  • 5+ years of leadership or management experience.
  • Experience in home improvement, installation, construction, closets, or a related industry.
  • Strong organizational, problem-solving, communication, and customer-service skills.
  • Hands-on leadership style with the ability to hold teams accountable and develop people.
  • Ability to manage competing priorities in a fast-paced environment.
  • Bachelor's degree or equivalent combination of education and experience.

Culture & Benefits

  • Medical, dental, and vision insurance.
  • Disability and life insurance.
  • Paid time off and holidays.
  • 401(k) with company match.
  • Opportunity to lead and grow a high-performing installation team.

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