Senior Resident Manager

Location: Morrisville, North Carolina, United States

Salary: $71,000–$85,000 annually, plus eligibility for quarterly bonus payments.

Company

hirify.global is a single-family rental company and homebuilder providing professional residential property management and maintenance support.

What you will do

• Lead resident relations and oversee day-to-day operations for a district portfolio of single-family homes.
• Coordinate Resident Managers and support roles while maintaining a high-quality resident experience.
• Drive collection, retention, lease renewal, rental growth, and cost-control strategies.
• Resolve escalated resident issues and manage properties involving evictions, complex customer concerns, disposition decisions, and potential legal matters.
• Oversee move-out reconciliation and security deposit decisions in accordance with state laws.
• Guide, coach, and develop employees and participate in hiring and performance management.

Requirements

• High school diploma or GED required; a bachelor's degree in Real Estate, Finance, Business Management, or a related field is preferred.
• At least five years of directly related operational experience required, preferably in property operations, real estate, or property management.
• At least three years of management experience with direct reports preferred.
• Real estate license and any permits or certifications required by the applicable state real estate commission are required, with the license affiliated to hirify.global.
• Intermediate knowledge of Microsoft Word, Excel, and Outlook.
• Strong communication, relationship management, negotiation, organization, teamwork, attention to detail, and process improvement skills.
• Ability to lift or carry 20 pounds to waist height, 10 pounds to shoulder height, and 5 pounds above the head.

Culture & Benefits

• Medical, dental, and vision insurance options.
• Flexible spending accounts, health savings accounts, and dependent savings accounts.
• 401(k) with company matching contributions and an employee stock purchase plan.
• Tuition reimbursement, nine paid holidays per year, and accrued paid time off.
• Quarterly bonus eligibility.