Key Account Manager (Customer Development)

Location: Kuala Lumpur General Office, Malaysia

Company

Procter & Gamble produces globally recognized consumer brands and operates across approximately 70 countries.

What you will do

• Develop and execute business strategies and plans for national key customers, online retailers, distributors, and sales channels.
• Build strong customer relationships and represent the company in negotiations covering prices, assortment, merchandising, and promotions.
• Use market, shopper, trade fund, financial, and supply chain insights to drive customer business objectives and growth.
• Lead multifunctional resources and partner with customers to implement strategies and conduct regular business reviews.
• Manage sales representatives, including capability building, issue resolution, and day-to-day operational execution in stores.

Requirements

• Bachelor’s degree in Business, Marketing, Sales, or a related field.
• Up to 4 years of sales experience with distributors, modern retail, or drug pharma customers.
• Strong stakeholder management, influencing, communication, and client relationship-building skills.
• Proven track record of achieving sales targets and driving business growth.
• Experience in the fast-moving consumer goods sector is preferred.

Culture & Benefits

• Collaborate with Brand Management, Supply Operations, Finance, and other functions.
• Work in a customer-focused environment built around trust, team spirit, leadership, inclusion, and passion for winning.
• Contribute to a diverse portfolio of trusted consumer brands serving customers worldwide.