Benefits Administrator II

Location: Phoenix, Tempe, Arizona, or San Jose, California, United States

Salary: $54,000–$57,000 in Phoenix, Arizona; $59,000–$62,000 in San Jose, California.

Company

hirify.global provides insurance and employee benefits services, including health, welfare, and financial benefit programs.

What you will do

• Coordinate day-to-day customer service and support internal service teams.
• Assist with quoting renewal alternatives and new business submissions.
• Coordinate renewals, broker of record letters, plan changes, and open enrollment approvals.
• Maintain commission and client databases, including case files and critical client information.
• Respond to carrier, broker, and internal staff questions and assist with claims and billing issues.
• Mentor and train internal staff and brokers while coordinating with management to meet service turnaround standards.

Requirements

• 3+ years of employee benefits experience; group benefits experience is preferred.
• High school diploma or GED required; a bachelor's degree is a plus.
• Knowledge of health and ancillary plans, insurance carriers, and quoting.
• Strong attention to detail, administrative accuracy, data entry, prioritization, and deadline management.
• Strong verbal and written communication skills and the ability to work independently and in a fast-paced team environment.
• Working knowledge of Microsoft Office Excel, including formatting and formulas.

Culture & Benefits

• Medical, dental, vision, wellness, and other health and welfare benefits.
• 401(k), flexible spending accounts, health savings accounts, disability coverage, and life insurance.
• Paid time off, paid family leave, and paid holidays.