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9 дней назад

Executive IT Support (Aerospace and Defense)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Executive IT Support (Aerospace and Defense) (Windows/macOS/iOS/Android): Delivering dedicated technical support for executive leadership, including device management, software configuration, video conferencing, and issue escalation with an accent on secure, high-availability executive technology operations. Focus on troubleshooting complex hardware and software problems, protecting confidential communications and data, and implementing new technologies for executive use.

Location: Sparks, Nevada, United States; U.S. Citizenship and the ability to obtain and maintain a Secret U.S. Security Clearance are required.

Company

hirify.global develops aerospace and national security technologies and provides strategic and business support across its corporate functions.

What you will do

  • Provide dedicated, high-level IT support to executive leadership and resolve technical issues promptly.
  • Install, configure, and maintain hardware and software in executive offices and remote environments.
  • Manage and troubleshoot mobile devices, laptops, desktops, and peripheral equipment across Windows, macOS, iOS, and Android.
  • Set up and support video conferencing systems for executive meetings.
  • Coordinate escalations with other IT teams and maintain technical procedures and support documentation.
  • Protect confidential executive communications and data while supporting new technology implementations.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • At least 5 years of IT support experience, including 2 years supporting senior executives.
  • Proficiency with Windows, macOS, and mobile operating systems including iOS and Android.
  • CompTIA A+, Network+, or an equivalent certification.
  • U.S. Citizenship and an active U.S. Security Clearance are required for employment; the position requires the ability to obtain and maintain a Secret clearance.

Nice to have

  • Experience in the aerospace and defense industry.
  • ITIL, Microsoft Certified: Modern Desktop Administrator Associate, or Apple Certified Support Professional certification.
  • Familiarity with enterprise security protocols and data protection policies.
  • Experience with AI-driven IT support tools and automation.

Culture & Benefits

  • Full-time corporate position supporting executive management and business functions.
  • Medical, dental, and vision insurance plans.
  • 401(k) with a 150% match up to 6%.
  • Life insurance and 3 weeks of paid time off.
  • Tuition reimbursement.

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