Senior Manager, Consumer Insights

Location: New York, NY, United States

Compensation: $135,000–$170,000 USD annually

Company

hirify.global is an American luxury lifestyle brand offering ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty collections.

What you will do

• Own the consumer insights roadmap and prioritize research investments across brand, product, and marketing priorities.
• Design and execute qualitative and quantitative primary research, including focus groups, in-depth interviews, and surveys.
• Select research approaches, create respondent materials, and manage studies from planning through analysis.
• Combine primary research with social listening, voice-of-customer feedback, CRM data, and behavioral or digital analytics.
• Translate findings into customer stories and profiles that guide Brand, Merchandising, and Marketing decisions.
• Manage the insights budget, research vendors, platforms, knowledge repository, and always-on insights infrastructure.

Requirements

• 6+ years of experience in consumer or market insights or primary research.
• Hands-on experience designing and moderating focus groups, interviews, and surveys using qualitative and quantitative methods.
• Experience synthesizing social listening, voice-of-customer, behavioral, and digital data into a unified customer view.
• Experience owning a research agenda or roadmap, including budgets, vendors, and research tools.
• Strong research design, analytical thinking, storytelling, business judgment, and stakeholder management skills.
• Ability to present findings to and influence senior leadership.

Culture & Benefits

• Inclusive, collaborative, entrepreneurial, and adaptable working culture.
• Benefits supporting physical and mental health, financial security, and overall wellness.
• Employee discount and access to exclusive sample sales.
• Free executive coaching on demand and opportunities for professional growth.
• Paid volunteer days and opportunities to support the hirify.global Foundation.