Resident Experience Manager - The Nest

Location: The Nest - Kennesaw, Kennesaw, GA, United States. Workplace type: Onsite.

Company

hirify.global develops, owns, and manages student housing communities and partners with universities to support student living and success.

What you will do

• Lead the property office team and community assistants across leasing, marketing, administration, and resident experience.
• Recruit, hire, train, develop, and evaluate direct reports.
• Direct marketing events, resident programs, feedback collection, and improvement plans.
• Manage scheduling, payroll, deposits, invoices, packages, incident reports, contracts, key control, and other administrative processes.
• Partner with the Service Manager on property maintenance, purchasing, financial performance, and budget management.
• Maintain communication with university partners, represent the property at events, oversee resident communications, and resolve conflicts, rent collection, and eviction processes.

Requirements

• At least 2 years of leadership experience in student or multifamily housing or a similar industry.
• Experience or skills in leasing, marketing, customer service, facility management, budgeting, supervision, business administration, public relations, and residence life.
• Strong communication, collaboration, problem-solving, conflict-resolution, and team-development skills.
• Demonstrated leadership skills and readiness to take on full property-level responsibilities.
• Bachelor’s degree in business or a relevant field preferred.

Culture & Benefits

• Culture focused on inclusion, diversity, equality, accountability, and empathetic leadership.
• Medical, dental, vision, life, short-term disability, and long-term disability insurance.
• 401(k) with employer matching, HSA with employer matching, and medical and dependent care FSAs.
• Paid time off, sick leave, and paid pregnancy, childbirth, and paternity leave.
• Preferred membership pricing, volunteer days, referral program, and charity matching program.

Hiring process

• Application review, interview, and hiring.