Lead, eCommerce & Customer Marketing - Kroger

Location: Cincinnati, OH (Field Sales Office); normal office environment with moderate travel to customer locations, stores, and manufacturing facilities

New hire base salary: $141,500–$176,900 per year, plus eligibility for a performance-based bonus.

Company

hirify.global is a consumer packaged goods company operating in the grocery and retail sector.

What you will do

• Own the end-to-end eCommerce business for Kroger and Harris Teeter, including growth strategy, annual planning, joint business planning, and negotiations.
• Drive assortment, promotional planning, retail media optimization, digital shelf excellence, and omnichannel activation across pickup, delivery, and emerging digital platforms.
• Manage performance across 1P and 3P models, monitoring market share, sales growth, inventory health, service levels, substitution rates, ROI, and promotional effectiveness.
• Lead collaboration across Brand, Sales, Supply Chain, Revenue Management, Category Leadership, agencies, and Kroger stakeholders.
• Test and scale new capabilities through Alpha/Beta initiatives, pilots, reporting tools, and learning agendas focused on shopper behavior and digital trends.
• Coach and develop team members while building organizational capability in omnichannel commerce, retail media, and digital analytics.

Requirements

• Bachelor’s degree required; MBA preferred.
• 7+ years of experience in eCommerce, omnichannel sales, retail media, or digital commerce.
• Strong knowledge of Kroger’s digital ecosystem, retail media platforms, omnichannel shopper behavior, and digital shelf analytics.
• Demonstrated success leading cross-functional teams, driving growth, managing large budgets, and evaluating ROI.
• Excellent communication, negotiation, stakeholder management, and senior leadership influence skills.
• Experience leading agencies and external strategic partners, with familiarity with pickup and delivery fulfillment models.

Nice to have

• CPG and grocery industry experience.
• MBA or comparable advanced business education.

Culture & Benefits

• Open-workspace office environment with a salaried, exempt schedule.
• Healthcare coverage including medical, prescription drug, dental, and vision plans.
• Paid time off, company holidays, leave of absence, flexible work arrangements, training, and recognition programs.
• Employee assistance, wellbeing, family support, life insurance, disability, and 401(k) programs.
• Access to wellbeing events, resources, and learning opportunities for employees and eligible dependents.