Unit Coordinator (Labor and Delivery Unit)

Location: Tufts Medical Center; onsite hospital-based role

Pay range: $18.81–$23.51 per hour

Company

hirify.global provides the hospital setting for this administrative support role in the Labor and Delivery Unit.

What you will do

• Coordinate patient flow information with admissions, including transfers, admissions, discharges, bed changes, and bed-cleaning requests.
• Review bed assignments and relay updates to clinical staff while maintaining bed boards, bedside charts, and computer records.
• Receive, greet, direct, and communicate with patients, visitors, physicians, hospital personnel, vendors, and external services.
• Assemble and maintain patient charts and medical records, including filing clinical documentation and preparing records for Medical Records after discharge.
• Transcribe physician orders, enter and verify information in hospital systems, retrieve data, and generate reports.
• Coordinate phone triage, emergency and STAT communications, follow-up appointments, downtime activities, supplies, equipment, and time-and-attendance records.

Requirements

• High school diploma or equivalent.
• Strong interpersonal, telephone, written communication, organizational, prioritization, and problem-solving skills.
• Working knowledge of Microsoft Word, Excel, Outlook, and hospital computer systems.
• Extensive medical terminology knowledge to support communication and physician-order transcription.
• Ability to handle detailed and confidential material, work independently, and communicate with staff across departments.
• Ability to work a rotating schedule of days, nights, weekends, and holidays; frequent sitting and occasional standing, walking, and lifting of 10–15 pounds are required.

Nice to have

• One year of customer service experience in a healthcare or customer-facing setting.
• Associate's degree.

Culture & Benefits

• Full-time schedule of 36 hours per week.
• Compensation is determined based on experience, certifications, education, skills, and internal equity.
• Total Rewards package supports health, financial security, and career growth.
• Orientation and training support is available for new unit coordinators.