Associate Director of Respiratory Provider Experience

Location: Cambridge, Massachusetts, United States; onsite

Company

hirify.global is an R&D-driven, AI-powered biopharmaceutical company developing medicines and vaccines for people with immune challenges, rare diseases, cancers, and neurological conditions.

What you will do

• Own and continuously improve the end-to-end provider journey map for the Dupixent Respiratory biologic journey across COPD and asthma.
• Identify provider friction points, unmet needs, critical decision moments, and root causes across healthcare organizations and practice clusters.
• Lead practice clustering, account prioritization, leakage-point diagnostics, and integration of data and field insights into targeting frameworks.
• Facilitate co-creation sessions with physicians, advanced practice providers, office staff, and practice administrators to design tailored interventions and engagement resources.
• Orchestrate agile, sprint-based cross-functional pods and translate solutions into scalable assets and tactical plans.
• Establish continuous learning loops connecting field observations, intervention outcomes, and data signals.

Requirements

• 7+ years of experience in HCP marketing, commercial operations, or field enablement within the pharmaceutical, medical device, or biotechnology industry.
• Demonstrated success improving provider engagement, office workflows, or adoption of specialty products.
• Experience collaborating across Marketing, Sales, Market Access, and Patient Support.
• Strong analytical, communication, relationship-building, and customer experience or process improvement skills.
• Ability to lead collaboratively through influence and turn insights into practical solutions.

Nice to have

• Biologic or specialty product experience, particularly in respiratory or chronic disease areas.
• Field-facing experience with US practice-level dynamics and healthcare organization decision-making.
• Familiarity with CRM platforms and commercial data infrastructure such as Veeva or equivalent.
• MBA or master’s degree in business, marketing, or health management.
• Experience with agile project management, alliance products, or agile pods.

Culture & Benefits

• Supportive, future-focused environment centered on advancing science and patient care.
• Opportunities for career growth through promotion or lateral moves, domestically or internationally.
• Rewards package aligned with contribution and impact.
• Healthcare, prevention, and wellness benefits for employees and families.
• At least 14 weeks of gender-neutral parental leave.