Program Aide (Healthcare)

Location: College Station, Texas, United States; onsite and part-time. Work may occasionally extend beyond normal office hours or include weekends.

Company

Texas A&M University Health Science Center is an academic health center focused on transformative education, innovative research, and team-based healthcare delivery.

What you will do

• Review healthcare Root Cause Analysis submissions using the RCA Quality Analysis Tool and established evaluation criteria.
• Assess multidisciplinary team composition, flow diagrams, event narratives, information gaps, and cause-and-effect diagrams.
• Evaluate causal statements against the Five Rules of Causation and review action plans using the Action Hierarchy.
• Verify that outcome measures are quantifiable, time-bound, realistic, and assigned to appropriate titled positions.
• Prepare consultative reports with findings, commendations, and recommendations for facility RCA teams.
• Track recurring gaps, support RCA training materials and facility education, and coordinate findings with the PSO Director.

Requirements

• Bachelor’s degree in healthcare administration, nursing, public health, quality improvement, or a related field.
• At least 3 years of experience participating in Root Cause Analyses in a healthcare setting.
• Knowledge of RCA methodology, patient safety principles, systems-based error prevention, and healthcare regulatory requirements.
• Strong critical thinking, analytical, written, and verbal communication skills, including the ability to provide constructive non-punitive feedback.
• Proficiency in Microsoft Office Suite and data management tools; ability to work independently and manage multiple assignments.
• Ability to maintain confidentiality of protected patient safety work product.

Nice to have

• Master’s degree in healthcare administration, public health, or a related field.
• CPPS or CPHQ certification.
• Experience with VHA National Center for Patient Safety or NPSF RCA2 methodologies, Patient Safety Organizations, or Joint Commission sentinel event requirements.
• Training in human factors engineering principles.

Culture & Benefits

• Temporary/casual staff position with a fixed term.
• Grant-funded role; future employment may depend on continued funding.
• Work is performed onsite in College Station on a part-time schedule.
• Employment is contingent on credential verification and completion of a criminal history investigation.