Business Analyst (Records Management)

Location: Bratislava, Slovakia

Base salary: EUR 2,100–3,400 per month for a full-time role, plus performance-based variable compensation.

Company

hirify.global provides reinsurance, insurance, and insurance-based risk transfer solutions, helping clients manage risks including natural catastrophes, climate change, and cybercrime.

What you will do

• Work with business stakeholders, Records Management experts, and technology teams to understand current practices, challenges, and improvement opportunities.
• Analyse business needs, operating models, and user requirements, translating them into functional and non-functional requirements.
• Design and document improved records management processes, roles, responsibilities, and ways of working.
• Identify gaps, risks, and pain points across the creation, use, storage, retention, and disposal of records.
• Prepare requirements, process maps, meeting outputs, and decision-support documentation.
• Support stakeholder engagement, change management, adoption activities, action tracking, and continuous improvement of governance, standards, controls, and tools.

Requirements

• Experience in business analysis, process improvement, change management, or a related field.
• Strong customer orientation, analytical skills, structured thinking, and clear communication.
• Ability to translate business requirements into practical inputs for technology, process, and implementation teams.
• Confidence collaborating with business, Records Management, Legal, Compliance, Risk, Operations, and Technology stakeholders.
• Organised and proactive approach with the ability to manage multiple topics and follow up on actions.
• Understanding of regulatory, compliance, risk, or audit expectations in a financial services environment.

Nice to have

• Experience with records management, information governance, document management, or related control environments.
• Exposure to technology-enabled transformation, process automation, or implementation of new tools.
• Experience preparing business requirements, process maps, user stories, meeting outputs, or project documentation.
• Relevant certifications in business analysis, change management, project management, records management, or information governance.

Culture & Benefits

• Global Records Management Transformation team with a strong presence in Bratislava.
• Collaboration across more than 15,000 employees worldwide.
• Inclusive and flexible workplace focused on equal opportunities, professional development, authentic participation, and sustainability.
• Global and location-specific benefits, subject to company policies and the employment contract.
• Performance-based variable compensation in addition to the base salary.