Unit Coordinator (40 hrs/week, Rotating Shifts) Float Pool

Location: Onsite at Tufts Medical Center

Pay range: $18.81–$23.51 per hour

Company

hirify.global provides healthcare services and operates hospital-based clinical facilities.

What you will do

• Coordinate patient flow, admissions, transfers, discharges, bed assignments, and bed-cleaning requests.
• Greet and direct patients, visitors, physicians, and hospital personnel while supporting service excellence standards.
• Assemble, update, organize, and prepare patient charts and medical records according to hospital policies.
• Transcribe physician orders and update bed boards, bedside charts, medication records, diet information, and computer systems.
• Answer and triage calls, relay messages, and coordinate communication with clinical, case management, social work, and external service teams.
• Support emergency requests, electronic downtime procedures, supply tracking, timekeeping records, and onboarding of new unit coordinators.

Requirements

• High school diploma or equivalent.
• Excellent interpersonal, telephone, written, and organizational communication skills.
• Ability to handle detailed confidential information, prioritize work, and operate independently.
• Working knowledge of Microsoft Word, Excel, Outlook, and hospital computer systems.
• Extensive knowledge of medical terminology and the ability to communicate with patients, physicians, nurses, vendors, and other departments.
• Ability to work rotating day, evening, and night shifts, including every other weekend and holiday rotations.

Nice to have

• One year of customer service experience in a healthcare or customer-facing setting.
• Associate’s degree.

Culture & Benefits

• Full-time schedule of 40 hours per week.
• Shifts may include five 8-hour shifts or two 12-hour and two 8-hour shifts, depending on departmental needs.
• Total Rewards package supporting health, financial security, and career growth.
• Compensation considers experience, certifications, education, skills, and internal equity.