Category Customer Manager (Marketing)

Location: Melbourne, Australia; hybrid arrangement with 3 days in the office and 2 days remote

Company

hirify.global is a global food and beverage company with more than 200 brands and products sold across over 40 countries.

What you will do

• Own the risks and opportunities process by developing retailer-oriented plans, monitoring performance, and partnering with Finance to close gaps.
• Manage mid- and long-term forecasts, validate assumptions, and address sales execution needs across functions.
• Partner with Revenue Management, Sales, Category Revenue, and Category Development on promotional guardrails, ranging strategies, and execution plans.
• Develop customer-level action plans, distribution drives, shelf opportunities, and promotional activations for retailers.
• Lead customer-facing stories, sell-in materials, workshops, and range reviews to secure retailer buy-in.
• Develop tools, processes, insights, and systems capabilities for range, shelf layout, and distribution performance.

Requirements

• 5+ years of experience in FMCG sales, key account management, or a retailer-side buyer or similar role.
• At least 2 years of experience working with or for major Australian retailers such as Coles, Woolworths, or Metcash.
• Bachelor’s degree in business, sales, or a related discipline is desirable.
• Advanced Microsoft Excel and PowerPoint skills, with experience in promotion and/or range modelling.
• Strong commercial and retailer acumen, analytical skills, interpersonal influence, negotiation, and problem-solving abilities.
• Ability to translate insights into customer actions and deliver through cross-functional teams in a fast-paced environment.

Nice to have

• Knowledge of Nielsen, IRI Scan/Panel, Temple, UNIFY, Demantra, JDA, Tableau, or Quantium.

Culture & Benefits

• Hybrid working with flexibility around when and where work is performed.
• Variable compensation linked to company and individual performance, in addition to a competitive base salary package.
• Paid parental leave for primary and secondary caregivers.
• Purchased leave, volunteer leave, and LiveWell leave programs.
• In-house training and corporate discount programs.

Hiring process

• Applications are reviewed on a rolling basis, and the advertisement may close early.