Account Manager - Healthtech

Location: Hybrid role based in San Francisco or New York City, United States

Base salary: $150,000–$160,000 annually; on-target earnings: approximately $200,000–$210,000 annually, plus equity.

Company

hirify.global is partnering with a healthtech startup to recruit an account manager for enterprise healthcare customer relationships.

What you will do

• Own post-implementation success for assigned hospitals and health systems as the primary strategic partner after go-live.
• Build relationships with executive, clinical, pharmacy, operational, IT, and administrative stakeholders.
• Drive product adoption across departments, workflows, and clinical use cases.
• Define, measure, and communicate quality, operational efficiency, patient impact, and ROI outcomes.
• Develop account plans, lead Quarterly and Monthly Business Reviews, and manage risks, renewals, upsell, and cross-sell opportunities.
• Collaborate with Product, Design, Engineering, Sales, and other teams to resolve complex customer challenges and inform product roadmap priorities.

Requirements

• Experience managing enterprise customer relationships, preferably in healthcare technology, digital health, SaaS, or health systems.
• Demonstrated success supporting complex organizations and building relationships from frontline staff to C-suite executives.
• Experience driving adoption, demonstrating measurable value, leading executive business reviews, and developing account plans.
• Strong understanding of change management and complex organizational structures.
• Exceptional communication, presentation, interpersonal, analytical, and problem-solving skills.
• High ownership, accountability, initiative, and a collaborative mindset in fast-paced environments.

Culture & Benefits

• Hybrid work arrangement in San Francisco or New York City.
• Opportunity to contribute to healthcare transformation and meaningful patient and health system outcomes.
• Equity included in the compensation package.
• Transparent recruiting process and equal employment opportunity.