Enterprise Customer Success Manager (SaaS)

TL;DR

Enterprise Customer Success Manager (SaaS/MedTech): Managing relationships and growth within the existing customer base for an AI-driven healthcare RCM platform with an accent on customer retention and account expansion. Focus on automating workflows and modernizing the patient financial experience for healthcare organizations.

Location: Hybrid - candidates located in the San Francisco Bay Area only will be considered.

Company

hirify.global is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation.

What you will do

• Foster strong relationships and drive growth within the existing customer base.
• Drive immediate impact on the success of healthcare organization customers.
• Manage enterprise-level accounts to ensure ROI and operational efficiency.
• Collaborate to modernize the patient financial experience using AI automation.

Requirements

• Experience as an Enterprise Customer Success Manager.
• Proven track record working in a SaaS startup environment.
• Must be located in the San Francisco Bay Area.