WGL - Inside Sales Representative (Natural Gas)

Location: Springfield, Virginia, United States; onsite role with shift work as required

Salary: $30.84 per hour under the collective bargaining agreement.

Company

hirify.global is part of AltaGas, a North American energy infrastructure company operating regulated natural gas distribution and storage utilities.

What you will do

• Respond to customer, contractor, dealer, and employee inquiries about natural gas service availability, conversions, products, equipment, and rebate programs.
• Conduct outbound sales calls and assist customers with applications, installation requirements, equipment options, and associated costs.
• Track new-business projects, coordinate follow-up with customers, contractors, and internal teams, and resolve concerns throughout the installation process.
• Create and maintain project and customer records in OpenGrid360, Salesforce, and related company systems.
• Review site plans and project documentation, generate reports, and help maintain accurate timelines and compliant installations.
• Research inquiries, document customer interactions, and recommend appropriate gas service solutions within company policies and regulations.

Requirements

• Bachelor’s degree plus one year of sales experience, associate degree plus three years of sales experience, high school diploma or GED plus five years of sales experience, or equivalent telephone sales or high-volume product-focused customer service experience.
• Demonstrated sales and customer service skills with strong verbal and written communication.
• Ability to accurately gather, interpret, and document customer information.
• Strong interpersonal skills, sound judgment, attention to detail, and ability to manage multiple priorities.
• Proficiency with Microsoft Office applications.
• Successful completion of a writing skills evaluation assessment and availability to work shifts as required.

Nice to have

• Knowledge of natural gas equipment installation, plumbing, gas-line installation practices, and related regulations or industry standards.
• Familiarity with OpenGrid360, SAP, Salesforce, ESRI Polaris, or similar utility systems.
• Understanding of natural gas and electrical appliance operation.

Culture & Benefits

• Union position represented by the Office and Professional Employees International Union, Local No. 2.
• U.S. benefits may include incentive bonuses, holiday pay, 401(k) matching, medical, dental, and vision coverage, and paid time off.
• Current union members receive priority according to the collective bargaining agreement.
• One position is available.