Customer Service Management Trainee

Location: On-site at the Kenosha Branch, Kenosha, Wisconsin, United States; other listed locations include Waukegan, Pleasant Prairie, Gurnee, and Racine. Various set shifts are available for a 24/7 operation.

Salary: $29–$34 per hour, with significant growth and earning potential.

Company

hirify.global is a family-owned North American distributor of shipping, industrial, and packaging materials with more than 9,800 employees across 14 locations.

What you will do

• Complete a comprehensive hands-on training program covering customer service management.
• Manage and develop a team of customer service representatives.
• Set clear goals, evaluate team performance, and provide constructive feedback.
• Review department procedures and standards to identify improvement opportunities.

Requirements

• Bachelor’s degree.
• Strong track record in customer-focused service, teamwork, and attention to detail.
• All positions are on-site.
• New hires must complete a pre-employment hair follicle drug screening.

Nice to have

• Prior leadership or management experience.

Culture & Benefits

• Full-time employment with set schedules and various shifts.
• Health insurance and a 401(k) with a 6% employer match starting day one.
• Multiple bonus programs, paid holidays, and paid time off.
• Tuition assistance for professional continuing education.
• On-site café, fitness center, walking paths, and modern facilities.