9 дней назад
Operations Manager, US Pest
62 700 - 101 200$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Operations Manager, US Pest (Pest Control Operations): Overseeing technician recruiting, training, coaching, scheduling, service quality, safety, and inventory across an assigned territory with an accent on technician retention, customer satisfaction, and regulatory compliance. Focus on optimizing branch schedules, controlling service costs, closing staffing gaps, and maintaining safe, efficient pest-control operations.
Location: Chino, California, United States; travel up to 100% within assigned territory
Salary: $62,700–$101,200 per year
Company
provides pest control and related services to consumer and business customers across more than 90 countries.
What you will do
- Recruit and hire residential, commercial, termite, specialty, and lawn technicians.
- Oversee technician training, coaching, development, performance reviews, ride-alongs, audits, and accountability.
- Monitor service quality, customer concerns, retention, route completion, and branch scheduling efficiency.
- Ensure safety standards, regulatory compliance, vehicle maintenance, and inventory levels are maintained.
- Fill temporary staffing gaps by periodically handling customer appointments.
- Track staffing budgets, sales growth, service costs, fleet maintenance, materials, and time management.
Requirements
- High school diploma or GED.
- Ability to solve problems, identify practical solutions, and lead and motivate others.
- Strong verbal, written, presentation, and relationship-building skills.
- Basic or intermediate math skills for sales and service calculations.
- Valid driver's license and ability to maintain required federal, state, and local licenses or certificates.
- Ability to work in varied physical and environmental conditions, including confined spaces, ladders, seasonal weather, personal protective equipment, and vehicle operation.
Culture & Benefits
- Full-time benefits begin on day 1, including medical, dental, vision, disability, and life insurance.
- 401(k) plan with company matching contributions.
- Vacation, sick days, company-paid holidays, and floating holidays.
- Training, development programs, career growth opportunities, and tuition reimbursement.
- Flexible working hours may include evenings, weekends, rotating on-call shifts, and 50–60-hour peak-season schedules.
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