Technical Writer III (Software Licensing)

Location: RTP, North Carolina, United States

Contract duration: 12–18 months or longer

Company

hirify.global is a staffing firm providing contingent labor to clients; the end client for this project is Cisco Systems.

What you will do

• Create technical software manuals, appendices, operating instructions, and maintenance instructions.
• Document features and requirements for Smart Licensing products.
• Research and gather information for technical documentation.
• Work with engineers to convert concepts and workflows into review content.
• Collaborate with engineers, product owners, and management on external product documentation.
• Participate in Agile Scrum ceremonies, including daily stand-up meetings.

Requirements

• Seven years of experience writing technical documentation.
• Experience writing documentation for software products.
• Strong business-level written and verbal English communication skills.
• Current working knowledge of Astoria Content Management System.
• Experience with XMetaL XML Editor, Microsoft Word, and PDF.
• Ability to learn quickly and think critically.

Nice to have

• Previous experience documenting Cisco products.
• Experience working in an Agile development environment.

Culture & Benefits

• Contract engagement for 12–18 months or longer.
• Work as part of an Agile Scrum team.
• Documentation work spans Cisco's cloud-based software licensing platform, licensing libraries, APIs, policies, test harness systems, and on-premises license managers.