Sr. Document Production Associate (Mon-Fri 3pm-12am)

Location: Columbus, Ohio, United States; onsite, Monday–Friday, 3:00 PM–12:00 AM

Salary: $17.74–$24.47 per hour, with possible overtime, shift differential, call-in, and standby pay.

Company

hirify.global provides business support services including document production, administrative support, presentation design, and marketing and communications services for legal, financial, and professional-services clients.

What you will do

• Produce, edit, proofread, convert, create, transcribe, and format client documents according to established procedures.
• Assess requests, select the appropriate production process, and manage work through completion and delivery.
• Coordinate document production intake and workflow while tracking assignments and meeting contracted deadlines.
• Troubleshoot complex software and hardware issues and escalate problems when necessary.
• Perform quality assurance on colleagues’ work, proofread documents, and support peer teams.
• Train junior staff and communicate with clients, supervisors, and peers about work and deadlines.

Requirements

• High school diploma or equivalent; higher education or equivalent work experience is preferred.
• At least 3 years of experience, preferably in a legal, banking, or large corporate environment.
• Advanced proficiency with Microsoft Word, Excel, and PowerPoint, plus strong typing and keyboarding skills.
• Experience with document production, word processing, document-editing software, and job-tracking systems is preferred.
• Strong attention to detail, organization, prioritization, independent decision-making, and deadline-management skills.
• Excellent verbal and written communication, customer-service, troubleshooting, and collaboration skills.

Culture & Benefits

• Work in a fast-paced environment with both independent and collaborative responsibilities.
• Handle sensitive and confidential documents and information.
• Benefits may include medical, dental, and vision coverage, paid time off, disability insurance, life insurance, and a 401(k) with company match.
• Additional benefits include parental leave, adoption assistance, tuition assistance, and employer or partner discounts.
• Employment offers are contingent on successful completion of a background check and drug screen.