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4 дня назад

Agent Engineer (AI)

140 000 - 164 700$
Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Agent Engineer (AI) (Sierra, Python, LLMs): Building and operating production-grade AI agents for customer service, commerce, internal workflows, and cross-functional automation with an accent on agent architectures, RAG, prompt engineering, guardrails, and multi-channel deployment. Focus on integrating agents with CRM, e-commerce, knowledge bases, and APIs, while designing evaluation pipelines and driving continuous improvement through performance data and user feedback.

Location: Marysville, Ohio, United States

Salary: $140,000–$164,700 per year, plus eligibility for corporate bonus programs.

Company

hirify.global is a consumer products company serving lawn, garden, and related retail markets.

What you will do

  • Own the end-to-end AI agent development lifecycle from requirements and architecture through piloting, deployment, monitoring, and iteration.
  • Build production-grade AI agents with Sierra and frameworks such as LangChain or ADK for customer-facing and internal use cases.
  • Design conversation flows, tool use, RAG integrations, human handoff logic, and deployments across chat, SMS, voice, and email.
  • Implement prompt engineering, guardrails, and evaluation pipelines for quality, safety, and brand compliance.
  • Integrate agents with CRM, e-commerce, knowledge bases, internal tools, and APIs using secure and compliant data access.
  • Partner with Digital and Customer Service teams, define success metrics, monitor performance, and establish reusable development patterns.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field.
  • 3+ years of software engineering experience, including 1+ year building or integrating AI/LLM-powered applications or agents.
  • Strong Python programming skills are required.
  • Hands-on experience with LLMs such as GPT-4, Claude, or Gemini, prompt engineering, RAG, vector databases, and agent orchestration.
  • Experience shipping production software with ownership of design, implementation, and iteration.
  • Ability to explain technical decisions clearly to non-technical stakeholders and align priorities.

Nice to have

  • Experience with Sierra, voice AI, or enterprise conversational AI platforms.
  • Experience in customer service, e-commerce, CPG, or retail.
  • Cloud experience with GCP, AWS, or Azure and CI/CD for ML or agent deployments.
  • Experience with agent evaluation, A/B testing, AI observability, responsible AI, data governance, or compliance.
  • React, TypeScript/JavaScript, and API design experience.

Culture & Benefits

  • Medical, dental, and vision coverage for employees and eligible family members.
  • 401(k) matching of up to 7.5%, plus a company stock discount.
  • Wellness reimbursement and career development opportunities.
  • Family planning support, including up to $30,000 for adoption, fertility, and surrogacy.
  • Employee Resource Groups focused on diversity and inclusion, family, education, and sustainability.
  • Volunteer and community service opportunities.

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