4 дня назад
Agent Engineer (AI)
140 000 - 164 700$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Agent Engineer (AI) (Sierra, Python, LLMs): Building and operating production-grade AI agents for customer service, commerce, internal workflows, and cross-functional automation with an accent on agent architectures, RAG, prompt engineering, guardrails, and multi-channel deployment. Focus on integrating agents with CRM, e-commerce, knowledge bases, and APIs, while designing evaluation pipelines and driving continuous improvement through performance data and user feedback.
Location: Marysville, Ohio, United States
Salary: $140,000–$164,700 per year, plus eligibility for corporate bonus programs.
Company
is a consumer products company serving lawn, garden, and related retail markets.
What you will do
- Own the end-to-end AI agent development lifecycle from requirements and architecture through piloting, deployment, monitoring, and iteration.
- Build production-grade AI agents with Sierra and frameworks such as LangChain or ADK for customer-facing and internal use cases.
- Design conversation flows, tool use, RAG integrations, human handoff logic, and deployments across chat, SMS, voice, and email.
- Implement prompt engineering, guardrails, and evaluation pipelines for quality, safety, and brand compliance.
- Integrate agents with CRM, e-commerce, knowledge bases, internal tools, and APIs using secure and compliant data access.
- Partner with Digital and Customer Service teams, define success metrics, monitor performance, and establish reusable development patterns.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field.
- 3+ years of software engineering experience, including 1+ year building or integrating AI/LLM-powered applications or agents.
- Strong Python programming skills are required.
- Hands-on experience with LLMs such as GPT-4, Claude, or Gemini, prompt engineering, RAG, vector databases, and agent orchestration.
- Experience shipping production software with ownership of design, implementation, and iteration.
- Ability to explain technical decisions clearly to non-technical stakeholders and align priorities.
Nice to have
- Experience with Sierra, voice AI, or enterprise conversational AI platforms.
- Experience in customer service, e-commerce, CPG, or retail.
- Cloud experience with GCP, AWS, or Azure and CI/CD for ML or agent deployments.
- Experience with agent evaluation, A/B testing, AI observability, responsible AI, data governance, or compliance.
- React, TypeScript/JavaScript, and API design experience.
Culture & Benefits
- Medical, dental, and vision coverage for employees and eligible family members.
- 401(k) matching of up to 7.5%, plus a company stock discount.
- Wellness reimbursement and career development opportunities.
- Family planning support, including up to $30,000 for adoption, fertility, and surrogacy.
- Employee Resource Groups focused on diversity and inclusion, family, education, and sustainability.
- Volunteer and community service opportunities.
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