1 день назад
Dual-Site Leasing & Marketing Manager (Student Housing)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Dual-Site Leasing & Marketing Manager (Student Housing): Managing leasing, marketing, customer experience, and operational coordination across two student housing properties with an accent on sales performance, resident satisfaction, and team leadership. Focus on using KPIs to improve revenue, coordinating turnover and maintenance workflows, and executing campus marketing and social media initiatives.
Location: Onsite at Aves at Twelve100, Orlando, Florida, and Lark Central Florida, Orlando, Florida, United States. Working hours are daytime business hours, with up to six days per week during peak times.
Company
operates student living communities and focuses on customer experience, leasing, and property operations.
What you will do
- Lead and coach Experience Team Members while supporting training, Fair Housing compliance, safety, and company policies.
- Support move-in, move-out, and annual turnover processes across the assigned properties.
- Inspect property appearance, amenities, common areas, and apartments, and coordinate work orders and resident communications.
- Manage customer sales interactions, provide direction on leasing and revenue goals, and use KPIs to identify trends and address issues.
- Conduct weekly market surveys, recommend local marketing opportunities, and oversee on-campus and in-person marketing events.
- Execute social media and communication strategies and manage promotional materials and property incentives within the marketing budget.
Requirements
- At least one year of customer service experience; two years of customer service, sales, and/or community management experience preferred.
- College graduation preferred.
- Customer-centric mindset, brand awareness, and strong leasing and marketing capabilities.
- Excellent written and verbal communication, organization, prioritization, problem-solving, and analytical skills.
- Ability to manage multiple complex projects independently, work across management levels, and meet deadlines.
- Proficiency in Microsoft Office and property management systems; eligibility to work in the United States is required.
Culture & Benefits
- Customer-centric environment focused on supportive and diverse working and living communities.
- Paid time off, health, dental, and vision insurance.
- 401(k) matching, paid maternal leave, and parental leave.
- Discretionary annual bonus and learning reimbursement opportunities.
- Use of Entrata, Greenhouse, Lattice, Turnable, Microsoft Office, and Instagram, TikTok, and Facebook.
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