Operations Coordinator- Service/Repair (Oakland)

Location: San Leandro, California, United States; role based in Oakland, CA

Salary: $28.00–$35.00 per hour with an annual bonus program of 0%–8%.

Company

hirify.global provides elevator installation, service, repair, and related mobility solutions.

What you will do

• Coordinate daily Service and Repair field operations, including open tickets, callbacks, work orders, staffing, schedules, and dispatch coverage.
• Maintain down-unit lists, field calendars, attendance records, vacation schedules, assignments, and operational system data.
• Provide status updates to National Accounts, customers, Dispatch, and internal departments regarding repairs, open work, and high-profile accounts.
• Support billing, pre-invoicing, payroll, timekeeping, parts requisitions, purchasing, payments, and invoice issue resolution.
• Prepare operational reports, safety inspection tickets, audit records, incident documentation, and other materials for leadership and Legal.
• Support field employees with technology, mobile devices, uniforms, badging, fleet administration, tools, and other operational resources.

Requirements

• High school diploma or GED, a one-year college or technical certificate, or an equivalent combination of education and experience.
• Three to six months of related business administration experience or training may qualify.
• Ability to coordinate schedules, staffing, work orders, billing, payroll support, and operational records.
• Some elevator repair administrative experience is preferred.
• Salesforce and Oracle database knowledge is preferred.

Culture & Benefits

• Medical, dental, vision, FSA, HSA, supplemental medical, disability, life, and AD&D coverage options.
• 401(k) retirement savings plan with a company match of the first 5% contributed.
• Tuition reimbursement, identity theft monitoring, pet insurance, and an employee assistance program.
• 15 vacation days, 11 paid holidays, paid sick leave, and up to six weeks of paid parental leave after 90 days of full-time employment.
• Inclusive workplace with equal-opportunity employment and reasonable accommodation support.