Credentialing Lead

Location: On-site at federal facilities across the United States, including Washington, DC; Lanham, MD; Holtsville, NY; Fresno, CA; Chamblee, GA; Guaynabo, PR; Ogden, UT; Austin, TX; Kansas City, MO; and Memphis, TN.

Company

hirify.global is a professional services provider supporting federal agencies with acquisition, information technology, business operations, and other mission-focused services.

What you will do

• Oversee and coordinate daily credentialing operations at assigned federal locations or within an assigned region.
• Support enrollment, issuance, activation, maintenance, rekeying, PIN resets, updates, and collection of identification credentials.
• Issue and activate SmartID and access credentials while performing Registrar, Activator, and Card Custodian duties as assigned.
• Monitor appointments, contact employees and contractors, and respond to inquiries about credential status.
• Maintain credential inventory, secure credential materials, and coordinate shipments of credentialing materials and Light Activation Kits.
• Prepare operational reports and documentation while providing administrative, project coordination, and team support.

Requirements

• High school diploma, or four years of directly related experience in place of the education requirement.
• Administrative or operational support experience in a professional environment, including documentation, scheduling, project support, or office operations.
• Strong organizational and communication skills with the ability to work independently and manage multiple priorities.
• Proficiency with Microsoft Office applications.
• U.S. citizenship or lawful permanent residency is required.
• Must be able to satisfy federal background investigation requirements, demonstrate federal tax compliance, and obtain and maintain required federal credentials.

Nice to have

• Experience supporting HSPD-12 or PIV credentialing programs.
• Knowledge of PKI, FIPS 201, or FICAM.
• Experience with USAccess or similar identity management systems.
• Experience operating credential printers, activation kits, scanners, and related hardware.
• Experience supporting federal identity, access management, or security operations.

Culture & Benefits

• Mission-focused work supporting federal agencies and government personnel.
• Work is performed on-site at assigned federal facilities nationwide.
• Opportunity to support a large federal credentialing program.