Associate Director, Digital & Web Ops Global Capability Owner (Digital Product Management)

Location: Remote/Home-Based in London, UK, or Philadelphia, PA, US; 20–30% travel required

Salary: $160,000–$240,000 annual base pay for US-based candidates, with potential bonus, equity, and benefits

Company

hirify.global is a global biopharmaceutical company developing medicines for serious diseases, with a focus on oncology, neuroscience, sleep disorders, and epilepsy.

What you will do

• Own the vision, strategy, roadmap, governance, and measurable outcomes for the Digital & Web Ops global capability.
• Build and evolve digital channels, content delivery systems, engagement platforms, and patient-facing applications across web, CRM, and email.
• Define channel activation frameworks, web CMS standards, templates, publishing workflows, and compliance practices.
• Translate stakeholder and user needs into capability requirements, user stories, acceptance criteria, and prioritized delivery plans.
• Partner with Tech Leads, development teams, Activation Leads, vendors, and global stakeholders to sequence delivery and drive adoption.
• Monitor adoption, KPIs, engagement metrics, experimentation results, and omnichannel performance to improve value and inform prioritization.

Requirements

• Bachelor’s degree in business, technology, marketing, science, or a related field.
• 8+ years of experience in pharmaceutical, healthcare, or another highly regulated industry.
• Experience in digital product management, product ownership, or managing product roadmap creation and delivery in a cross-functional team.
• Experience with web content management systems such as Drupal, CRM and marketing automation platforms such as Salesforce Health Cloud or SFMC, and digital channel enablement tools.
• Experience with Agile product development and product operating models, including tools such as Jira and Confluence.
• Ability to lead discovery, define measurable outcomes, manage competing priorities, and collaborate across a complex matrix organization.

Nice to have

• Advanced degree, MBA, or relevant graduate degree.
• Experience working in a product operating model and partnering with product teams.
• Experience with rare disease or specialty brands and their stakeholder dynamics.
• Experience using AI, automation, or agentic workflows to improve learning design, delivery, or operations.

Culture & Benefits

• Remote/home-based work arrangement with required travel.
• Inclusive, collaborative leadership focused on enterprise value and cross-functional partnership.
• Focus on continuous learning, growth mindset, experimentation, and measurable impact.
• US-based employees may receive annual bonus or incentive compensation, equity grants, medical, dental and vision insurance, 401(k), and flexible paid vacation.