Senior Administrative Associate - 1st Shift (Hybrid)

Location: Wheeling, West Virginia, USA; hybrid work

Compensation: $18.22–$25.53 per hour

Company

hirify.global provides marketing, packaging, print, and supply chain solutions, along with business process consulting, for clients worldwide.

What you will do

• Provide administrative support, including phone and email management, customer service, document editing, data entry, scheduling, reservations, and service calls.
• Manage confidential company, employee, client, credit card, and distribution-list information.
• Track administrative work, assess job requests, complete tickets, prioritize workflow, and meet contracted deadlines.
• Communicate with team members, supervisors, and clients about work status and deadlines.
• Develop and deliver training plans and process maps for administrative operations.
• Perform quality assurance, troubleshoot basic equipment issues, and support junior employees as a subject matter expert.

Requirements

• High school diploma or equivalent.
• At least two years of administrative support experience in a professional organization, preferably legal or banking; formal education or training may substitute for experience.
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint, with strong typing and keyboarding skills.
• Experience using administrative software, equipment, and related hardware; ability to troubleshoot applicable software.
• Strong organization, attention to detail, problem-solving, judgment, and deadline-management skills.
• Ability to handle confidential information professionally and work independently and collaboratively in a fast-paced environment.

Culture & Benefits

• Hybrid first-shift schedule with interaction across in-person, phone, video, and electronic channels.
• Medical, dental, and vision coverage, paid time off, disability insurance, life insurance, and parental leave.
• 401(k) with company match, adoption assistance, tuition assistance, and employer or partner discounts.
• Employment offers are contingent on successful completion of a pre-employment background check and drug screen.